Industry Insights

BNM's iTEKAD Employment: How SME Bank's Upskilling and Takaful Safety Nets Drive Income Mobility

SME Bank has partnered with GIATMARA and Zurich General Takaful under Bank Negara Malaysia's iTEKAD initiative to provide technical training and protection for jobs paying up to RM6,000. For households striving for upward mobility, pairing active vocational upskilling with baseline takaful coverage illustrates how income growth must be anchored by structured financial resilience.

5 November 20265 min readJeremy Lee K.L.
BNM's iTEKAD Employment: How SME Bank's Upskilling and Takaful Safety Nets Drive Income Mobility

The Shift: What Happened

In our local financial landscape, the discussion around uplifting low-income households too often begins and ends with short-term cash assistance. Bank Negara Malaysia (BNM) is shifting that trajectory with its iTEKAD Employment initiative, launched in 2026 to address long-term employability and systemic resilience. As part of this push, SME Bank has rolled out the Zero to Hero 3.0 programme in partnership with GIATMARA and Zurich General Takaful Malaysia, committing to train 100 B40 Malaysians between 2026 and 2027.

The programme targets real-world technical competency in high-demand trades—specifically welding and metal fabrication. GIATMARA oversees candidate selection, vocational instruction, technical certification, and subsequent job placements. Rather than leaving participants on their own once certified, the programme anticipates entry-level to skilled wages ranging between RM1,800 and RM6,000 per month, backed by a proven track record: past cohorts placed 30 individuals in 2022 and 60 in 2024, achieving a verified 100% employment rate.

Crucially, the commercial and social finance elements work hand in hand. Zurich General Takaful Malaysia is providing programme funding alongside a critical safety net: one year of complimentary takaful coverage and essential financial education. This complements the wider iTEKAD ecosystem, which has already channelled over RM94 million in social finance funds and approximately RM77 million in commercial financing and investments to assist more than 14,000 microentrepreneurs since 2020.

Why This Matters for Middle-Class Malaysian Families

When we examine income mobility in Malaysia, it is not an abstract macroeconomic metric; it directly impacts the household budgets of the working middle class. Many M40 Malaysians carry the quiet, heavy responsibility of being the "financial anchor" for extended family—regularly subsidising younger siblings, aging parents, or relatives caught in the B40 income tier.

When vulnerable individuals acquire certified vocational skills that elevate their earnings up to the RM6,000 bracket, it fundamentally relieves pressure on the sandwich generation. It transforms a dependent family member into a financially sovereign contributor who can begin funding their own EPF/KWSP nest egg, contribute to SOCSO/PERKESO protections, and build emergency buffers.

Equally important is the inclusion of takaful protection from day one. In my practice across Kuala Lumpur, I frequently see lower-income workers land a decent job, only for an unexpected medical event, personal accident, or disability to wipe out the family’s modest cash reserves and throw them right back into reliance on personal loans. Coupling industrial upskilling with institutional takaful coverage ensures that income growth is protected before life happens.

Strategic Action Steps

  • Review Extended Family Vocational Pipelines: If you are currently supporting young adult family members or dependents stuck in low-wage gig roles, explore institutional upskilling avenues like GIATMARA and BNM's iTEKAD-aligned programmes to transition them into certified, essential technical trades.
  • Audit Immediate Baseline Protection: For family members entering technical or blue-collar roles with salaries from RM1,800 upwards, verify their employer's SOCSO coverage and ensure they have an active takaful or personal accident policy in place to safeguard their physical ability to earn.
  • Establish the Paycheque Foundation Immediately: The moment earnings begin, assist new earners in establishing sound cash-flow habits: automating retirement allocations through statutory EPF contributions and parking at least 10% of monthly income into a dedicated liquid emergency account.
  • Prioritise Practical Financial Education Over Debt: Before committing higher prospective earnings (such as RM3,000 to RM6,000) to hire-purchase car loans or consumer credit, ensure young wage earners complete basic budgeting modules to keep debt-service ratios below 30% of net take-home pay.

Long-Term Wealth Perspective

Real wealth creation in Malaysia is not about speculative shortcuts; it is built on two foundational pillars: expanding your earning power through verifiable, marketable skills, and fiercely defending that income with robust safety nets.

The structure of SME Bank's partnership with GIATMARA and Zurich General Takaful reflects exactly how sound personal financial planning works in the real world. Upskilling provides the engine for cash flow, but takaful protection and disciplined financial literacy act as the brakes and seatbelts. Without the latter, any sudden turn on the road can derail years of hard work. Whether you are earning your first RM1,800 or managing a household on RM15,000, sustainable wealth requires discipline, continuous self-improvement, and an uncompromising commitment to protecting your family's downside.

— Jeremy Lee K.L., Licensed Wealth Planner (Agent Code: VL200021)


Disclaimer: This article is provided for informational and educational purposes only and does not constitute formal financial, investment, or legal advice. Policy values and guidelines are subject to regulatory updates.

Frequently Asked Questions

What is the SME Bank Zero to Hero 3.0 programme under BNM's iTEKAD Employment initiative?

It is a joint upskilling initiative running from 2026 to 2027 between SME Bank, GIATMARA, and Zurich General Takaful Malaysia aimed at training 100 B40 Malaysians. The programme provides industry-certified training in welding and metal fabrication, financial literacy education, one year of takaful protection, and structured job placement targeting monthly earnings between RM1,800 and RM6,000.

What is the past performance and employment track record of the Zero to Hero initiative?

The programme has achieved a 100% employment placement rate across its previous runs. It successfully trained and secured jobs for 30 participants in its inaugural 2022 cohort and 60 participants in 2024, placing all 90 graduates into active employment.

How does BNM's broader iTEKAD initiative support lower-income Malaysians?

Beyond the employment arm introduced by Bank Negara Malaysia in 2026, the broader iTEKAD social finance framework has supported more than 14,000 low-income microentrepreneurs since 2020. To date, it has mobilised over RM94 million in social finance funds alongside approximately RM77 million in financing and investments.

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Jeremy Lee K.L.

Jeremy Lee K.L.

Licensed Wealth Planner

Jeremy is a licensed wealth planner helping Malaysian families build, protect, and transfer generational wealth. He specializes in legacy planning, retirement strategies, and wealth protection solutions tailored to the unique needs of Malaysian families.